Technology Services

Managed IT Services

About Our Proactively Managed IT Services

Whether you are looking to supplement your current IT team or entirely outsource your IT department, we can help. Not only do we help control your IT costs, but also maximize uptime with our managed IT services. We offer both flat rate all-inclusive packages and project-based plans all with guaranteed response times.

Our Managed IT Services Include:

Here are a few of the key features of our managed IT services.

Collaborative IT project planning

Whether the IT project is large or small, software or hardware, we can help you plan and execute at every stage from start to finish.

PC, Laptop, & Tablet Device Maintenance

Making sure your devices are performing their best keeps your team happy and productive. Through checkups, troubleshooting, and care checks, we make sure your devices are in tip top shape!

Ongoing Software Patch Management

Using modern automation software, we make sure your devices are up to date and secured with the latest security and performance patches.

Server Monitoring Maintenance

Your servers keep your business running, so we actively monitor them to ensure healthy uptime.

Networking

Mystic Media Live offers cutting-edge Networking Solutions designed to keep your business connected, secure, and efficient in today’s fast-paced digital world. Our expert team provides comprehensive services, including network design, installation, and management, ensuring seamless connectivity across your organization.

We specialize in optimizing network performance, enhancing security protocols, and implementing scalable solutions tailored to your unique needs. Whether you require cloud integration, wireless networking, or robust IT infrastructure, we deliver reliable and future-ready systems that empower your business to thrive. With Mystic Media Live, experience networking solutions that combine innovation, expertise, and a commitment to your success.

About Our Procurement Services

At Mystic Media Live, we simplify the complexities of sourcing and acquiring the technology and resources your business needs to succeed. Our Procurement Services are designed to provide seamless, efficient, and cost-effective solutions for both domestic and international markets. Whether you’re looking for cutting-edge hardware, software, or specialized equipment, our team leverages industry expertise and a vast network of trusted suppliers to deliver high-quality products tailored to your requirements. Systems include but not limited to, Pont of Sale systems, office computers, music systems etc

We handle every step of the procurement process, from vendor selection and negotiation to logistics and delivery, ensuring a hassle-free experience. As the Sole USA Agent for innovative products like the “Digital Hand Sanitizer Dispenser,” we bring unique and essential solutions to your doorstep.

With Mystic Media Live, you gain a reliable partner committed to saving you time, reducing costs, and providing access to the latest technology. Let us handle the details, so you can focus on what matters most—growing your business.

Onsite & Virtual IT Help Desk

At Mystic Media Live, we understand that technology is the backbone of your business, and when issues arise, you need fast, reliable support. That’s why we offer comprehensive Onsite and Virtual IT Help Desk Services to keep your operations running smoothly, no matter where you are.

Our Onsite IT Services bring expert technicians directly to your location to address hardware, software, and network issues. From troubleshooting and repairs to system upgrades and installations, we provide hands-on support to ensure your technology is functioning at its best.

For remote assistance, our Virtual IT Help Desk is available to resolve technical issues quickly and efficiently. Whether it’s software glitches, connectivity problems, or user support, our team of IT professionals is just a call or click away. We offer 24/7 monitoring and proactive maintenance to prevent issues before they disrupt your workflow.

With Mystic Media Live, you gain a trusted partner dedicated to minimizing downtime, maximizing productivity, and delivering personalized IT solutions tailored to your needs. Let us handle the tech, so you can focus on what you do best—growing your business.